Privacy Policy
Last updated:
Introduction
Charmingtycatalo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect information that you provide directly to us, including:
- Name and contact information when you submit inquiries through our contact form
- Email address for communication purposes
- Any other information you choose to provide in your messages
We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, and browsing patterns.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Send you information about our products and services
- Improve our website and user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Your Rights Under New Zealand Privacy Act 2020
Under the Privacy Act 2020, you have the following rights:
- Access your personal information held by us
- Request correction of inaccurate, incomplete, or misleading information
- Request deletion of your information when it is no longer needed
- Object to processing of your information in certain circumstances
- Make a complaint to the Privacy Commissioner if you believe your privacy rights have been breached
To exercise these rights, please contact us using the details provided below.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
International Data Transfers
Your personal information is stored and processed within New Zealand. If we need to transfer your information outside New Zealand, we will ensure appropriate safeguards are in place to protect your privacy rights.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Complaints
If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10094, Wellington 6143
Phone: 0800 803 909
Website: www.privacy.org.nz
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Email: equinox@charmingtycatalo.world
Address: 70 Ash Terrace, Kawhia 3889, New Zealand
Phone: +64 27 487 5888